Terms for public sailings

The sailings depart from and return to Halkolaituri in Pohjoisranta, Helsinki, unless otherwise informed. For 4-6-hour sailings, please arrive to the port 15 minutes before the sailing starts our crew will escort you to the ship Astrid or Svanhild. For longer public sailings we will give event-specific instructions.


TERMS FOR 4-6-HOUR PUBLIC SAILINGS

When purchasing a ticket for public sailing, you agree the following terms:

  • Sailing tickets are purchased from Helsingin Purjelaivakonttori’s web shop.
  • The transaction of the ticket purchase is binding, and it is not refundable in case of no-show.
  • Helsingin Purjelaivakonttori has the right to cancel the sailing in case the minimum amount of passengers is not fulfilled. In case on cancellation Helsingin Purjelaivakonttori has the right to postpone the sailing and transfer the existing reservations to the rescheduled date. In this case, the existing reservations can also be refunded for the customer.
  • Force majeure: Dangerous or predicted to be dangerous weather conditions, damage of the ship, external factors such as strikes, state of war or emergency or other unusual circumstances independent of the Helsingin Purjelaivakonttori gives the Helsingin Purjelaivakonttori the right to cancel the sailing. The confirmed sailing can be postponed to another date or the paid fees can be refunded. Helsingin Purjelaivakonttori is not liable for possible additional costs such as changes or cancellations of further connections, accommodation, schedules, routes etc. that may occur if the sailing is cancelled for the reasons mentioned above.
  • Our crew and/or possible professional photographer are taking pictures during the sailing. The pictures are used in Helsingin Purjelaivakonttori’s marketing and communication channels, please let the crew know if you do not want to be photographed during the sailing.
  • Take care of good hand hygiene when on board. If you are ill or have symptoms of a flu, please do not participate the sailing.

All rights reserved. We limit our responsibility according to the maritime law.


TERMS FOR LONGER SAILINGS AND SUMMER CAMPS

When purchasing a ticket for public sailing or for summer camp, you agree the following terms:

  • Sailing tickets are purchased from Helsingin Purjelaivakonttori’s web shop.
  • All passengers are responsible for their arriving to the port in time.
  • Helsingin Purjelaivakonttiri’s ships have insurance required from passenger ships. However, all passengers will take care their personal travel and accident insurances.
  • Purjelaivakonttori has the right to cancel the sailing in case the minimum amount of passengers is not fulfilled. In case on cancellation Helsingin Purjelaivakonttori has the right to postpone the sailing and transfer the existing reservations to the rescheduled date. In this case, the existing reservations can also be refunded for the customer.
  • Force majeure: Dangerous or predicted to be dangerous weather conditions, damage of the ship, external factors such as strikes, state of war or emergency or other unusual circumstances independent of the Helsingin Purjelaivakonttori gives the Helsingin Purjelaivakonttori the right to cancel the sailing. The confirmed sailing can be postponed to another date or the paid fees can be refunded. Helsingin Purjelaivakonttori is not liable for possible additional costs such as changes or cancellations of further connections, accommodation, schedules, routes etc. that may occur if the sailing is cancelled for the reasons mentioned above.
  • Summer camps and Covid-19: In case of possible corona infection or quarantine, please contact Helsingin Purjelaivakonttori.
  • Our crew and/or possible professional photographer are taking pictures during the sailing. The pictures are used in Helsingin Purjelaivakonttori’s marketing and communication channels, please let the crew know if you do not want to be photographed during the sailing.
  • Take care of good hand hygiene when on board. If you are ill or have symptoms of a flu, please do not participate the sailing.


Terms of cancellation:

  • Cancellation under 4 weeks before the sailing: 75 % refund of the ticket fee
  • Cancellation under 3 weeks before the sailing: 50 % refund of the ticket fee
  • Cancellation under 2 weeks before the sailing: 25 % refund of the ticket fee
  • Cancellation under 1 week before the sailing: no refund

All rights reserved. We limit our responsibility according to the maritime law.